LB Property- Verbal Abuse to Rent Paying Tenants

One can only surmise Betty Olaya of Van Nuys, CA has an advanced degree in house cleaning and an advanced degree in science to make her declarations on states of apartments which she supposedly manages.

-----------------

Your claims of retaliatory actions are ridiculous and are of course denied. The unit that is available just became vacant this weekend and preparations of that unit would delay repairs. We do not consider that the best option. Again the landlord does not have an obligation to provide you with alternative accommodations. The possibility of the unit was offered in case the company performing the work was unable to stagger the repairs. Your continuous efforts to try to paint the landlord and LB as villains are a waste of everyone’s time. You are gaining nothing and your self serving messages offer no value to anyone involved.

Your “re-cap” is incorrect. If you choose to vacate the apartment until repairs are completed and the air sampling is done you will receive a credit equal to the daily rent each day. The commencement of the credit period would be the first day that Travis starts work and the end date would be the day the results are received. As you know the air sampling resulted in the air quality in the apartment had a lower count and was more healthful than the ambient air sample. It is really your personal decision as to whether you vacate the apartment during the repairs or whether you continue to reside in the unit. If you decide to remain in the apartment during the repairs you will receive a credit for the days Travis is working. Once Travis has completed the repairs and you have use of all rooms in the apartment the credits will cease. The landlord will not pay for the cost to move any of your personal items regardless of your choice. The two days credits that were offered in good faith will be applied to your account. I remind you that those credits were not required and the landlord did so in good faith and as a gesture of good will. You at no time have ever relocated and you did use your apartment both days for which you are receiving credits. You are mistaken when you state that you are entitled to a credit and the landlord is obligated to pay to relocate you. You are entitled only to a rent credit equal to the daily rent you have paid. You are very anxious to try to accuse others of making mistakes and just as easily as you made these baseless accusations you overlook your inaccuracies and misstatements. Rather than try to escalate the matter and rather than engage in this nasty and aggressive behavior why not try to cooperate and resolve matters. This company and the landlord have done more than was required in response to the sudden barrage of demands you have made the past couple months. It is clear that ever since your demand that the landlord offer you a lower rent was denied that you have engaged in a continuous attack. As soon as one issue is closed you sought out a new one. The flooring that is being replaced was pulled up by you or your roommate and is likely the reason there is moisture in that area now. The surface mold that has been found is likely a result of the deplorable housekeeping you have demonstrated. This lack of housekeeping was noted in the inspector’s reports. I reiterate that the air sample in the apartment reflect cleaner air than the air outside. Yes some mold was found in the corner of the unit and that area is being treated. Your claims that this situation started one year ago and has continue to manifest since that time are incredible and the facts simply do not support your claims. Your claims that the structure of the building is unsafe are equally as ridiculous and again the facts do not support your claims.

You representation that we have violated the law and that your analysis of the legal requirements has been correct throughout this matter are incorrect. I am not interested in arguing over this point. I am sure you disagree but the record does reflect that you have repeatedly made inaccurate statements. You have misrepresented facts to multiple agencies. For example, this company and I personally have no record of any Fair Housing violations. You cannot identify a simple instance wherein there has ever been a finding that states LB has violated Fair Housing laws. Yes there have been people such as your self who have made allegations over the 20 plus years we have been in business but there has never been a judgment in favor of a plaintiff in any Fair Housing matter. I caution you against making comments that are slanderous or libelous as we will take such actions seriously. If you make representations that are untrue and harm this company, the property, the landlord or me the matter will be referred to an attorney who will seek all appropriate legal remedies.



Betty Olaya
LB Property Management
Property Supervisor
4730 Woodman Ave. #200
Sherman Oaks, CA 91423
Tel. 818-793-2034
Fax 818-986-1214
email: bolaya@lbprop.com

Not having bathrooms is uninhabitable

LB refused to do mold remediation until a case was filed with The Better Business Bureau and government agencies were contacted.

Mold continues to grow in new areas, yet Betty Olaya claims there isn't mold in the air, despite a licensed mold remover stated the work will take at least 4-5 days instead of the 2 he originally thought.

Betty Olaya wants tenants to remain living in the mold infested apartment unit while removal is going on, and does not provide for testing of air quality after the completion of removal.

"You will not have access to your two bathrooms" while mold remediation is going on-

no bathrooms = uninhabitable by Los Angeles Municipal Codes

"You should make arrangements to vacate"- after tenants paid full rent.

LB is in breach of contract for not providing a habitable space as stated in the lease- 2 BR, 2 BA

Got Mold?

Mold in bathroom floors at 9850 Zelzah Ave, Northridge, CA 91325

Northpoint (LB Prop) building manager Cynthia Landau at 10:30 AM on 1.27.2010 on phone with Trish from New Life Flooring- both decided to tell unprotected workers to keep glue-ing linoleum over old linoleum to cover up black mold eye witnessed by Landau 1.27.2010. Both were notified with photos over email at 10:13 AM 1.27.2010.

Mold living in walls at 9850 Zelzah

Here's how to get help.

In Los Angeles County- call- 818-902-4470 for Environmental Health.

Do not let mold get painted over or covered up with linoleum- like what happened at Northpoint Apartments- 9850 Zelzah Avenue in Northridge.

This got LB Property a citation from OSHA (Occupational Safety) also. The building manager, Cynthia Landau, refused to stop work on cover up jobs and exposed workers to mold growing in the building. For months, LB's Chief of Operations, Craig Tice, refused to have the mold tested for toxicity. He merely had Betty Olaya have it painted over numerous times. Each time, the mold grew back and paint peeled.

Do not put workers' health at risk by making them work/remove mold without respitory aid. OSHA can be reached at 818-901-5403.

Also look up properties at: http://lahd.lacity.org/lahdinternet/CodeEnforcement/tabid/327/Default.aspx

Find out their history with LA Housing Authority before renting. For example, Northpoint has gotten "substandard" ratings with inspectors and has open work orders from the city currently.

Also, have your landlord do testing with a certified environmental air quality tester and have mold removal abatement done by licensed removers such as A.D.E. Environmental at 661-212-8928 who will wear haz-mat suits and build plastic containment units.

LB had work orders for painters to remove a wall full of mold, until they were told about California's 2001 Toxic Mold Protection Act.

Do not let landlords strong arm you into not protecting yourself and those around you like LB had Jason Landau and Betty Olaya tell tenants no one would help them with mold and that no other tenants complained of leaks. These are tactics some people will use in attempts to keep you from exercising your civil rights.

Know how to navigate the government to find the right people to help you.