LB Property- Verbal Abuse to Rent Paying Tenants

One can only surmise Betty Olaya of Van Nuys, CA has an advanced degree in house cleaning and an advanced degree in science to make her declarations on states of apartments which she supposedly manages.

-----------------

Your claims of retaliatory actions are ridiculous and are of course denied. The unit that is available just became vacant this weekend and preparations of that unit would delay repairs. We do not consider that the best option. Again the landlord does not have an obligation to provide you with alternative accommodations. The possibility of the unit was offered in case the company performing the work was unable to stagger the repairs. Your continuous efforts to try to paint the landlord and LB as villains are a waste of everyone’s time. You are gaining nothing and your self serving messages offer no value to anyone involved.

Your “re-cap” is incorrect. If you choose to vacate the apartment until repairs are completed and the air sampling is done you will receive a credit equal to the daily rent each day. The commencement of the credit period would be the first day that Travis starts work and the end date would be the day the results are received. As you know the air sampling resulted in the air quality in the apartment had a lower count and was more healthful than the ambient air sample. It is really your personal decision as to whether you vacate the apartment during the repairs or whether you continue to reside in the unit. If you decide to remain in the apartment during the repairs you will receive a credit for the days Travis is working. Once Travis has completed the repairs and you have use of all rooms in the apartment the credits will cease. The landlord will not pay for the cost to move any of your personal items regardless of your choice. The two days credits that were offered in good faith will be applied to your account. I remind you that those credits were not required and the landlord did so in good faith and as a gesture of good will. You at no time have ever relocated and you did use your apartment both days for which you are receiving credits. You are mistaken when you state that you are entitled to a credit and the landlord is obligated to pay to relocate you. You are entitled only to a rent credit equal to the daily rent you have paid. You are very anxious to try to accuse others of making mistakes and just as easily as you made these baseless accusations you overlook your inaccuracies and misstatements. Rather than try to escalate the matter and rather than engage in this nasty and aggressive behavior why not try to cooperate and resolve matters. This company and the landlord have done more than was required in response to the sudden barrage of demands you have made the past couple months. It is clear that ever since your demand that the landlord offer you a lower rent was denied that you have engaged in a continuous attack. As soon as one issue is closed you sought out a new one. The flooring that is being replaced was pulled up by you or your roommate and is likely the reason there is moisture in that area now. The surface mold that has been found is likely a result of the deplorable housekeeping you have demonstrated. This lack of housekeeping was noted in the inspector’s reports. I reiterate that the air sample in the apartment reflect cleaner air than the air outside. Yes some mold was found in the corner of the unit and that area is being treated. Your claims that this situation started one year ago and has continue to manifest since that time are incredible and the facts simply do not support your claims. Your claims that the structure of the building is unsafe are equally as ridiculous and again the facts do not support your claims.

You representation that we have violated the law and that your analysis of the legal requirements has been correct throughout this matter are incorrect. I am not interested in arguing over this point. I am sure you disagree but the record does reflect that you have repeatedly made inaccurate statements. You have misrepresented facts to multiple agencies. For example, this company and I personally have no record of any Fair Housing violations. You cannot identify a simple instance wherein there has ever been a finding that states LB has violated Fair Housing laws. Yes there have been people such as your self who have made allegations over the 20 plus years we have been in business but there has never been a judgment in favor of a plaintiff in any Fair Housing matter. I caution you against making comments that are slanderous or libelous as we will take such actions seriously. If you make representations that are untrue and harm this company, the property, the landlord or me the matter will be referred to an attorney who will seek all appropriate legal remedies.



Betty Olaya
LB Property Management
Property Supervisor
4730 Woodman Ave. #200
Sherman Oaks, CA 91423
Tel. 818-793-2034
Fax 818-986-1214
email: bolaya@lbprop.com